/* ---------- chatbot (assistente virtual) ---------- */
    #chatbot-container,
    #chatBubble {
      --brand: #d32029;
      --brand-dark: #a3141b;
      --brand-glow: rgba(211, 32, 41, .45);
      --ink: #0a101c;
      --text: #2b3446;
      --font-head: 'Poppins', sans-serif;
      --font-body: 'Inter', sans-serif;
      font-family: var(--font-body);
      line-height: 1.7;
    }

    :where(#chatbot-container button, #chatBubble) {
      font-family: inherit;
      cursor: pointer;
      border: none;
      background: none;
    }

    #chatBubble {
      width: 58px;
      height: 58px;
      border-radius: 50%;
      display: flex;
      align-items: center;
      justify-content: center;
      font-size: 1.5rem;
      color: #fff;
      box-shadow: 0 12px 30px -8px rgba(0, 0, 0, .4);
      transition: transform .35s cubic-bezier(.34, 1.56, .64, 1), opacity .3s;
      position: fixed;
      right: 22px;
      bottom: 22px;
      z-index: 990;
    }

    #chatBubble:hover {
      transform: scale(1.10) translateY(-2px);
    }

    .fab-whats {
      background: #25D366;
    }

    .fab-chat {
      background: linear-gradient(135deg, var(--brand), var(--brand-dark));
    }

    .fab-chat .fab-dot {
      position: absolute;
      top: 2px;
      right: 2px;
      width: 14px;
      height: 14px;
      border-radius: 50%;
      background: #ff3b30;
      border: 2.5px solid #fff;
      animation: pulseDot 1.8s infinite;
    }

    @keyframes pulseDot {

      0%,
      100% {
        transform: scale(1);
      }

      50% {
        transform: scale(1.25);
      }
    }

    #chatBubble.hidden {
      transform: scale(0);
      opacity: 0;
      pointer-events: none;
    }

    /* CHATBOT */
    #chatbot-container {
      position: fixed;
      right: 22px;
      bottom: 22px;
      z-index: 1002;
      width: min(92vw, 390px);
      background: #fff;
      border-radius: 22px;
      overflow: hidden;
      box-shadow: 0 40px 90px -30px rgba(0, 0, 0, .55);
      display: none;
      flex-direction: column;
      transform: translateY(130%) scale(.96);
      opacity: 0;
      transition: transform .55s cubic-bezier(.25, 1, .5, 1), opacity .4s;
      max-height: min(660px, 88vh);
    }

    #chatbot-container.active {
      display: flex;
      transform: translateY(0) scale(1);
      opacity: 1;
    }

    #chat-header {
      background: linear-gradient(135deg, var(--brand), var(--brand-dark));
      padding: 16px 18px;
      display: flex;
      align-items: center;
      gap: 12px;
      color: #fff;
      flex-shrink: 0;
      position: relative;
    }

    #chat-header::after {
      content: '';
      position: absolute;
      inset: 0;
      background: radial-gradient(circle at 85% 0%, rgba(255, 255, 255, .22), transparent 55%);
      pointer-events: none;
    }

    #chat-avatar {
      width: 44px;
      height: 44px;
      border-radius: 50%;
      flex-shrink: 0;
      background: rgba(255, 255, 255, .18);
      border: 2px solid rgba(255, 255, 255, .5);
      display: flex;
      align-items: center;
      justify-content: center;
      font-size: 1.15rem;
      position: relative;
      z-index: 2;
    }

    #chat-header .ch-text {
      position: relative;
      z-index: 2;
      line-height: 1.25;
    }

    #chat-header .ch-text strong {
      font-family: var(--font-head);
      font-size: .98rem;
      font-weight: 700;
      display: block;
    }

    #chat-header .ch-text span {
      font-size: .76rem;
      opacity: .85;
      display: flex;
      align-items: center;
      gap: 6px;
    }

    #chat-header .ch-text span::before {
      content: '';
      width: 7px;
      height: 7px;
      border-radius: 50%;
      background: #4ade80;
      box-shadow: 0 0 0 3px rgba(74, 222, 128, .25);
    }

    #close-chat {
      margin-left: auto;
      color: #fff;
      font-size: 1.5rem;
      width: 36px;
      height: 36px;
      border-radius: 10px;
      display: flex;
      align-items: center;
      justify-content: center;
      transition: background .25s;
      position: relative;
      z-index: 2;
      line-height: 1;
    }

    #chat-body {
      padding: 20px 16px;
      overflow-y: auto;
      flex: 1;
      display: flex;
      flex-direction: column;
      gap: 4px;
      background: #f7f9fc;
      scrollbar-width: thin;
    }

    .chat-message {
      max-width: 86%;
      padding: 12px 16px;
      border-radius: 18px;
      font-size: .92rem;
      line-height: 1.55;
      animation: msgIn .45s cubic-bezier(.34, 1.56, .64, 1) both;
      word-wrap: break-word;
    }

    @keyframes msgIn {
      from {
        opacity: 0;
        transform: translateY(12px) scale(.94);
      }

      to {
        opacity: 1;
        transform: none;
      }
    }

    .bot-message {
      background: #fff;
      color: var(--text);
      align-self: flex-start;
      border-bottom-left-radius: 5px;
      box-shadow: 0 2px 10px -4px rgba(11, 18, 32, .16);
    }

    .user-message {
      background: linear-gradient(135deg, var(--brand), var(--brand-dark));
      color: #fff;
      align-self: flex-end;
      border-bottom-right-radius: 5px;
      box-shadow: 0 6px 16px -8px var(--brand-glow);
    }

    .chat-message .m-strong {
      color: var(--brand);
      font-weight: 700;
    }

    .typing-indicator {
      display: flex;
      gap: 4px;
      padding: 14px 18px;
      background: #fff;
      border-radius: 18px;
      border-bottom-left-radius: 5px;
      align-self: flex-start;
      box-shadow: 0 2px 10px -4px rgba(11, 18, 32, .16);
      width: fit-content;
    }

    .typing-indicator span {
      width: 7px;
      height: 7px;
      background: #b6bfcd;
      border-radius: 50%;
      animation: bounceDot 1.2s infinite ease-in-out;
    }

    .typing-indicator span:nth-child(2) {
      animation-delay: -.22s;
    }

    .typing-indicator span:nth-child(3) {
      animation-delay: -.44s;
    }

    @keyframes bounceDot {

      0%,
      80%,
      100% {
        transform: scale(.5);
        opacity: .6;
      }

      40% {
        transform: scale(1);
        opacity: 1;
      }
    }

    .chat-options {
      display: flex;
      flex-direction: column;
      gap: 8px;
      margin-top: 8px;
      width: 100%;
    }

    .chat-options button {
      width: 100%;
      text-align: left;
      padding: 13px 16px;
      background: #fff;
      border: 1.5px solid #e3e8f0;
      border-radius: 14px;
      font-size: .88rem;
      font-weight: 600;
      color: var(--ink);
      transition: .28s;
      display: flex;
      align-items: center;
      gap: 10px;
      font-family: var(--font-body);
    }

    .chat-options button:hover {
      border-color: var(--brand);
      background: rgba(211, 32, 41, .05);
      color: var(--brand);
      transform: translateX(4px);
    }

    .chat-options button i {
      color: var(--brand);
      font-size: .95rem;
      width: 18px;
      text-align: center;
      flex-shrink: 0;
    }

    #chat-footer {
      padding: 12px 14px;
      background: #fff;
      border-top: 1px solid #eef1f6;
      display: flex;
      flex-direction: column;
      align-items: stretch;
      gap: 6px;
      flex-shrink: 0;
    }

    .chat-privacy-note {
      color: #6b7280;
      font-size: .76rem;
      line-height: 1.45;
      text-align: center;
    }

    .chat-privacy-note a {
      color: #8f0f1c;
      text-decoration: underline;
      text-underline-offset: 2px;
    }

    #chat-input-wrapper {
      display: flex;
      align-items: center;
      flex: 1;
      background: #f4f6fa;
      border: 1.5px solid #e6eaf2;
      border-radius: 100px;
      padding: 4px 4px 4px 16px;
      transition: border-color .3s;
    }

    #chat-input-wrapper:focus-within {
      border-color: var(--brand);
      background: #fff;
    }

    #chat-input {
      flex: 1;
      border: none;
      outline: none;
      background: transparent;
      font-family: inherit;
      font-size: .92rem;
      color: var(--text);
      padding: 8px 0;
    }

    #chat-input:disabled {
      opacity: .55;
    }

    #send-btn {
      width: 38px;
      height: 38px;
      border-radius: 50%;
      flex-shrink: 0;
      background: linear-gradient(135deg, var(--brand), var(--brand-dark));
      color: #fff;
      display: flex;
      align-items: center;
      justify-content: center;
      font-size: .9rem;
      transition: .3s;
    }

    #send-btn:disabled {
      opacity: .4;
      cursor: not-allowed;
    }

    /* Chat com balões e agenda em modal, inspirado no anexo */
    #chat-header .ch-text {
      min-width: 0
    }

    #chat-header .ch-text strong {
      font-size: .88rem
    }

    #chat-header #close-chat {
      flex-shrink: 0;
      width: 44px;
      height: 44px;
      background: transparent;
      border: 0;
      cursor: pointer
    }

    #chat-avatar {
      width: 38px;
      height: 38px;
      font-size: 1rem
    }

    #chat-body {
      height: 350px;
      min-height: 0;
      gap: 0;
      background: white
    }

    #chat-body .chat-message {
      margin-bottom: 15px;
      white-space: pre-line
    }

    #chat-body .bot-message {
      background: #eef1f5;
      box-shadow: none
    }

    #chat-input-wrapper {
      min-width: 0
    }

    #chat-input {
      min-width: 0;
      width: 100%;
      font-size: 16px
    }

    #send-btn {
      width: 44px;
      height: 44px;
      cursor: pointer;
      border: 0
    }

    #chat-body .chat-options {
      margin-bottom: 15px
    }

    #chat-body .chat-options button {
      min-height: 48px
    }

    #booking-modal {
      position: fixed;
      inset: 0;
      margin: auto;
      width: min(400px, calc(100vw - 24px));
      max-height: calc(100dvh - 24px);
      padding: 0;
      border: 0;
      border-radius: 20px;
      background: white;
      color: #333;
      box-shadow: 0 10px 40px #0003;
      overflow-y: auto;
      font-family: Inter, sans-serif
    }

    #booking-modal::backdrop {
      background: #0009;
      backdrop-filter: blur(5px)
    }

    #booking-modal .booking-header {
      position: relative;
      padding: 22px 52px 22px 20px;
      border-bottom: 1px solid #eee
    }

    #booking-title {
      font-size: 1.15rem
    }

    #close-modal {
      position: absolute;
      right: 10px;
      top: 10px;
      width: 44px;
      height: 44px;
      border: 0;
      background: none;
      font-size: 1.6rem;
      color: #777;
      cursor: pointer
    }

    #booking-modal .booking-step {
      padding: 20px
    }

    #booking-modal .calendar-nav {
      display: flex;
      align-items: center;
      justify-content: space-between;
      margin-bottom: 12px;
      gap: 8px
    }

    #booking-modal button {
      font-family: inherit;
      cursor: pointer
    }

    #booking-modal .calendar-nav button {
      width: 44px;
      height: 44px;
      background: none;
      border: 0;
      color: var(--red);
      font-size: 1.5rem
    }

    #month-year {
      text-transform: capitalize;
      font-weight: 600
    }

    #booking-modal .calendar-grid {
      display: grid;
      grid-template-columns: repeat(7, minmax(0, 1fr));
      gap: 2px
    }

    #booking-modal .weekday {
      text-align: center;
      font-size: .78rem;
      color: #888;
      padding: 8px 0
    }

    #booking-modal .calendar-day {
      min-width: 0;
      min-height: 44px;
      border: 0;
      background: white;
      border-radius: 50%;
      font-size: .9rem;
      color: #333
    }

    #booking-modal .calendar-day:hover:not(:disabled),
    #booking-modal .today {
      background: #be162212;
      color: var(--red);
      font-weight: 700
    }

    #booking-modal button:disabled {
      opacity: .3;
      cursor: not-allowed
    }

    #booking-modal .calendar-day:focus-visible {
      outline: 2px solid var(--red)
    }

    #time-slots {
      display: grid;
      grid-template-columns: repeat(3, minmax(0, 1fr));
      gap: 10px;
      margin-top: 16px
    }

    #booking-modal .time-slot {
      min-height: 48px;
      border: 1px solid #ddd;
      border-radius: 8px;
      background: #fff;
      color: #333;
      font-size: 1rem
    }

    #booking-modal .time-slot:hover:not(:disabled) {
      border-color: var(--red);
      background: #be162210
    }

    #booking-modal .back-btn {
      min-height: 44px;
      margin-top: 18px;
      padding: 10px 18px;
      border: 0;
      border-radius: 8px;
      background: #eee;
      color: #555
    }

    #booking-modal .booking-note {
      font-size: .76rem;
      color: #777;
      margin-top: 14px;
      line-height: 1.5
    }

    #booking-modal .whatsapp-link {
      display: block;
      text-align: center;
      padding: 14px;
      margin-top: 16px;
      border-radius: 10px;
      background: var(--red);
      color: white;
      font-weight: 600
    }

    #booking-modal [hidden] {
      display: none !important
    }

    @media(max-width:640px) {
      #chatbot-container {
        right: 12px;
        left: 12px;
        bottom: calc(12px + env(safe-area-inset-bottom));
        width: auto;
        max-height: calc(var(--chat-vh, 100dvh) - 24px - env(safe-area-inset-bottom))
      }

      #chat-header {
        padding: 10px 12px;
        gap: 8px
      }

      #chat-header .ch-text strong {
        font-size: .82rem
      }

      #chat-footer {
        padding: 10px
      }

      #chat-body {
        padding: 16px
      }

      #chatBubble {
        bottom: calc(16px + env(safe-area-inset-bottom))
      }

      #booking-modal .booking-step {
        padding: 16px
      }
    }


    /* Definite chat height keeps the message list scrollable and footer visible. */
    #chatbot-container {
      width: min(390px, calc(100vw - 24px));
      height: min(620px, calc(var(--chat-vh, 100dvh) - 24px - env(safe-area-inset-bottom)));
      max-height: calc(var(--chat-vh, 100dvh) - 24px - env(safe-area-inset-bottom));
      overflow: hidden
    }

    #chat-header,
    #chat-footer {
      flex: 0 0 auto
    }

    #chat-body {
      flex: 1 1 0;
      height: auto;
      min-height: 0;
      overflow-y: auto;
      overscroll-behavior: contain;
      -webkit-overflow-scrolling: touch
    }

    #chat-header .ch-text {
      flex: 1;
      min-width: 0
    }

    #chat-header .ch-text strong {
      white-space: normal;
      line-height: 1.3;
      overflow-wrap: anywhere
    }

    #chat-body .chat-message {
      flex-shrink: 0;
      max-width: 100%;
      overflow-wrap: anywhere
    }

    #chat-body .chat-options,
    #chat-body .typing-indicator {
      flex-shrink: 0;
      max-width: 100%
    }

    #chat-body .chat-options button {
      white-space: normal;
      overflow-wrap: anywhere;
      line-height: 1.4
    }

    #chat-input-wrapper {
      width: 100%;
      flex: 1;
      min-width: 0
    }

    #chat-input {
      width: 0;
      min-width: 0;
      flex: 1 1 0;
      min-height: 44px
    }

    #send-btn {
      flex: 0 0 44px
    }

    #booking-modal {
      max-width: calc(100vw - 24px);
      max-height: calc(var(--chat-vh, 100dvh) - 24px);
      overscroll-behavior: contain
    }


#chatbot-container, #chatBubble { --font-head: 'Archivo', sans-serif; }
#chatBubble.hidden { visibility: hidden; }
#chatbot-container { transform: none; }
#chat-header .ch-text span { color: #fff; }
#chat-header .ch-text strong { color: #fff; }
.contact-section [data-quote-service] { border: 0; font-size: 1rem; }
.wa-float {
  position: fixed;
  left: 22px;
  bottom: 22px;
  z-index: 70;
  width: 56px;
  height: 56px;
  border-radius: 50%;
  background: #25D366;
  color: #fff;
  display: grid;
  place-items: center;
  font-size: 1.6rem;
  box-shadow: 0 14px 30px -8px rgba(37, 211, 102, .55);
  transition: transform .3s;
}
.wa-float:hover { transform: scale(1.1) rotate(6deg); }
@media (max-width: 640px) {
  .wa-float {
    left: 16px;
    bottom: calc(16px + env(safe-area-inset-bottom));
    width: 52px;
    height: 52px;
    font-size: 1.5rem;
  }
  #chatBubble { width: 54px; height: 54px; font-size: 1.35rem; }
}
#chatbot-container button:focus-visible, #chatBubble:focus-visible { outline: 3px solid #0c0f14; outline-offset: 3px; }
@media (prefers-reduced-motion: reduce) { #chatbot-container *, #chatBubble, #chatBubble * { animation: none !important; transition: none !important; } }

.dpt-material {
  padding: clamp(64px, 9vw, 110px) 0;
  background: var(--mist);
}
.dpt-material-card {
  max-width: 860px;
  margin: 0 auto;
  padding: clamp(24px, 5vw, 54px);
  border: 1px solid var(--line);
  border-radius: 18px;
  background: #fff;
  box-shadow: 0 30px 60px -25px rgba(12, 15, 20, .2);
}
.dpt-material-card h2 { margin-bottom: 14px; }
.dpt-material-card p { max-width: 720px; color: var(--muted); }
.dpt-material-open { margin-top: 26px; }
.dpt-material-dialog {
  position: fixed;
  inset: 0;
  width: 100vw;
  height: 100vh;
  height: 100dvh;
  max-width: none;
  max-height: none;
  margin: 0;
  padding: max(32px, env(safe-area-inset-top)) max(24px, env(safe-area-inset-right)) max(32px, env(safe-area-inset-bottom)) max(24px, env(safe-area-inset-left));
  border: 0;
  background: var(--mist);
  color: var(--text);
  overflow-y: auto;
  overscroll-behavior: contain;
}
.dpt-material-dialog[open] { display: block; }
.dpt-material-dialog::backdrop { background: rgba(12, 15, 20, .88); }
.dpt-material-dialog-content {
  position: relative;
  width: min(100%, 860px);
  min-height: min(100%, 560px);
  margin: 0 auto;
  padding: clamp(28px, 6vw, 64px);
  border: 1px solid var(--line);
  border-radius: 18px;
  background: #fff;
  box-shadow: 0 30px 60px -25px rgba(12, 15, 20, .2);
}
.dpt-material-close {
  position: sticky;
  top: 0;
  float: right;
  display: inline-grid;
  width: 44px;
  height: 44px;
  margin: -12px -12px 0 16px;
  place-items: center;
  border: 1px solid var(--line);
  border-radius: 50%;
  background: #fff;
  color: var(--ink);
  font-size: 1.8rem;
  line-height: 1;
}
.dpt-material-close:hover { border-color: var(--red); color: var(--red); }
.dpt-material-dialog h2 { margin: 18px 0 22px; }
.dpt-material-request {
  max-width: 100%;
  white-space: normal;
  text-align: left;
}
.dpt-material-access {
  max-width: 560px;
  margin-top: 34px;
  padding-top: 26px;
  border-top: 1px solid var(--line);
}
.dpt-material-dialog [hidden] { display: none !important; }
.dpt-material-access label {
  display: block;
  margin-bottom: 10px;
  color: var(--ink);
  font-weight: 700;
}
.dpt-material-password { display: flex; gap: 10px; }
.dpt-material-password input {
  min-width: 0;
  flex: 1;
  padding: 12px 14px;
  border: 1px solid #cbd0d8;
  border-radius: 8px;
  font: inherit;
}
.dpt-material-password input:focus-visible,
.dpt-material-dialog a:focus-visible,
.dpt-material-close:focus-visible {
  outline: 3px solid #e42313;
  outline-offset: 3px;
}
.dpt-material-status {
  min-height: 1.5em;
  margin-top: 8px;
  color: var(--muted);
  font-size: .9rem;
}
.dpt-material-files {
  display: grid;
  gap: 10px;
  margin-top: 24px;
  padding: 0;
  list-style: none;
}
.dpt-material-files[hidden] { display: none; }
.dpt-material-files a {
  display: block;
  padding: 14px 16px;
  border: 1px solid var(--line);
  border-radius: 10px;
  color: var(--ink);
  font-weight: 600;
  transition: border-color .2s, color .2s, background .2s;
}
.dpt-material-files a:hover { border-color: var(--red); background: #fff8f8; color: var(--red); }
@media(max-width:520px) {
  .dpt-material-dialog {
    padding: max(16px, env(safe-area-inset-top)) max(12px, env(safe-area-inset-right)) max(16px, env(safe-area-inset-bottom)) max(12px, env(safe-area-inset-left));
  }
  .dpt-material-dialog-content { min-height: 100%; padding: 26px 20px; border-radius: 14px; }
  .dpt-material-request { width: 100%; justify-content: center; text-align: center; }
  .dpt-material-password { align-items: stretch; flex-direction: column; }
  .dpt-material-password button { min-height: 46px; }
}